Frequently asked questions

You can find most Frequently Asked Questions answered in this section. Please, before contacting Customer Support read carefully this section.
How fast are payments processed?

All withdrawals to PerfectMoney, Payeer and BitCoin are processed instantly.


How do I open an account?

Please click here: Sign Up, fill out the form and click Create Account.


Which e-currencies do you accept?

You can open a free PerfectMoney account here: www.perfectmoney.is
You can open a free Payeer account here: www.payeer.com
You can open a free BitCoin account here: www.blockchain.info


What is BTC to USD conversion rate (Do you offer hedge against the fluctuating price)?

You use BTC deposits, when you withdraw money also get BTC. This protects our members from losing because of the fluctuating value of BitCoin. You will never lose money because of the value difference.


Do you pay interest on calendar days or business days?

The Daily Plan we pay interest on calendar days (Monday through Sunday).The Hourly Plan we pay interest on hours everyday!


How do you pay referral commissions?

1-5% Referral Commissions are credited for the deposits that your referrals make from their e-currency account. Commissions are granted only to members with active deposits in the program.


You can find most Frequently Asked Questions answered in this section. Please, before contacting Customer Support read carefully this section.
How can I make a deposit?

Log in to your account, and click Deposit Funds.
Step 1 - Choose a plan (Please choose one of the 6 available plans)
Step 2 - Amount to deposit (You can deposit minimum of $20 USD)
Step 3 - Deposit funds from (You have to choose what source of funds you will use - Perfect Money, Payeer, Bitcoin or Deposit from account balance)
All deposits are instant with the exception of BitCoin where 3 confirmation of your deposit are necessary to be credited to your account.


Can I reinvest from my Account Balance?

No, only withdraw from Account Balance .


How many active deposits may I have?

There is no limit on the number of active deposits you may have, you may have as many active deposits as you wish.


You can find most Frequently Asked Questions answered in this section. Please, before contacting Customer Support read carefully this section.
What is the minimum withdrawal amount?

The minimum withdrawal amount is $0.1.


How can I withdraw funds?

Log in to your account, and click Withdraw Funds.


After requesting a withdrawal, when will the funds be available in my e-currency account?

All payments to all e-currencies are processed INSTANTLY.


You can find most Frequently Asked Questions answered in this section. Please, before contacting Customer Support read carefully this section.
Can I change my referrer/upline?

Yes, please send us a message regarding the details.


Can I have multiple accounts?

No, you are only permitted to own a single account.


What if I can't log into my account because I forgot my password?

Click here, fill in the form, and you will receive an email regarding your password.



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